From the outset, the village store was always a byword for good customer service. And back then the shopkeepers already knew that there is and always has been one key factor for success when it comes to serving customers in every sense of the word, winning their loyalty and encouraging their willingness to buy – and that is personal contact.
CRMPATHY is our way of offering a revolution in the CRM market. Our marketing portal for cross-company and cross-industry campaign management combines the capability of the latest CRM technology with the personal touch of an individual consultation.
The pioneering software enables the information from the one-on-one conversation to be integrated in the overarching account management for the first time, eliminating a blind spot on the customer journey in consumer marketing and adding a new angle of vision which can be exploited. Empathy forges a bond between customers and companies.
Our high-end CRM system...
|... provides an empathic understanding of customers as picked up by our own advisers.|
|... enables more effective campaigns and straightforward marketing automation.|
|... links companies, sites and sectors to form strong and powerful business communities.|
|... creates a dynamic link between sales team and marketing department.|
|... is tailored precisely to the demands and agenda of the company.|
|... cuts costs, reduces time input and increases profit.|
Exploit the advantages of empathic CRM for the entire customer journey and you will see how worthwhile it is for all involved.